{"id":8308,"date":"2024-09-03T16:30:53","date_gmt":"2024-09-03T09:30:53","guid":{"rendered":"https:\/\/thaipropertynews.com\/feeds\/?p=8308"},"modified":"2024-09-03T16:30:53","modified_gmt":"2024-09-03T09:30:53","slug":"teleperformance-in-india-recognized-by-frost-sullivan-with-the-2024-customer-value-leadership-award-in-the-asia-pacific-customer-care-outsourcing-industry","status":"publish","type":"post","link":"https:\/\/thaipropertynews.com\/feeds\/?p=8308","title":{"rendered":"Teleperformance in India Recognized by Frost & Sullivan with the 2024 Customer Value Leadership Award in the Asia-Pacific Customer Care Outsourcing Industry"},"content":{"rendered":"

Teleperformance in India<\/span> leverages the country’s vast talent pool to offer offshore solutions for global brands and is the designated Center of Excellence (CoE) for digital CX services, back-office, and transformation solutions.<\/p>\n

SAN ANTONIO<\/span>, Sept. 3, 2024<\/span> \/PRNewswire\/ —\u00a0Based on a recent assessment of the BPO Customer Service outsourcing market, Frost & Sullivan<\/a> recognizes Teleperformance<\/a> (TP) in India<\/span> with the 2024 Best Practices Customer Value Leadership Award in the Asia-Pacific Customer Care Outsourcing industry. TP in India<\/span> has over 90,000 employees and represents the\u00a0largest multicultural team\u00a0within Teleperformance. TP in India<\/span> also offers advanced digital and technology solutions to empower the world’s leading brands and provides world-class services to over 210 clients across a variety of industries.<\/p>\n

<\/a>
TP in India offers advanced digital and technology solutions to empower the world\u2019s leading brands and provides world-class services to over 210 clients across a variety of industries.<\/span> <\/div>\n

Michael DeSalles<\/span>, Principal Analyst at Frost & Sullivan, noted, “In the banking and financial services industry, TP in India<\/span> has demonstrated its capacity and experience by improving the customer experience (CX) with the use of robotic process automation (RPA).”<\/p>\n

TP in India<\/span> employs several customer-facing processes that support new client acquisition while enhancing customer retention. Chief among them is TP Green Start, a benchmarking process used to measure the success rate of a new client acquisition. TP in India<\/span> continues to build on a large portfolio of marquee clients that are the bedrock of a strong, long-standing and loyal client base. \u00a0With its “digital first” approach, TP in India<\/span> has helped its banking clients maintain a competitive edge and posture in the region’s financial services industry.<\/p>\n

DeSalles adds, “TP in India<\/span> has consistently exceeded its own expectations and outcomes across the board. Its High Tech, High Touch culture sets a new normal for the industry in the region.”<\/p>\n

Each year, Frost & Sullivan presents Frost & Sullivan’s Customer Value Leadership Award recognizes companies that offers products or services customers find superior for the overall price, performance, and quality.<\/p>\n

Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development.<\/p>\n

Frost & Sullivan Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.<\/p>\n

About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion<\/a>.<\/p>\n

Contact:
Tarini Singh<\/span>
P: +91 9953764546
E: tarini.singh@frost.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"

<\/p>\n

Teleperformance in India<\/span> leverages the country’s vast talent pool to offer offshore solutions for global brands and is the designated Center of Excellence (CoE) for digital CX services, back-office, and transformation solutions.<\/p>\n

SAN ANTONIO<\/span>, Sept. 3, 2024<\/span> \/PRNewswire\/ —\u00a0Based on a recent assessment of the BPO Customer Service outsourcing market, Frost & Sullivan<\/a> recognizes Teleperformance<\/a> (TP) in India<\/span> with the 2024 Best Practices Customer Value Leadership Award in the Asia-Pacific Customer Care Outsourcing industry. TP in India<\/span> has over 90,000 employees and represents the\u00a0largest multicultural team\u00a0within Teleperformance. TP in India<\/span> also offers advanced digital and technology solutions to empower the world’s leading brands and provides world-class services to over 210 clients across a variety of industries.<\/p>\n

<\/a>
TP in India offers advanced digital and technology solutions to empower the world\u2019s leading brands and provides world-class services to over 210 clients across a variety of industries.<\/span> <\/div>\n

Michael DeSalles<\/span>, Principal Analyst at Frost & Sullivan, noted, “In the banking and financial services industry, TP in India<\/span> has demonstrated its capacity and experience by improving the customer experience (CX) with the use of robotic process automation (RPA).”<\/p>\n

TP in India<\/span> employs several customer-facing processes that support new client acquisition while enhancing customer retention. Chief among them is TP Green Start, a benchmarking process used to measure the success rate of a new client acquisition. TP in India<\/span> continues to build on a large portfolio of marquee clients that are the bedrock of a strong, long-standing and loyal client base. \u00a0With its “digital first” approach, TP in India<\/span> has helped its banking clients maintain a competitive edge and posture in the region’s financial services industry.<\/p>\n

DeSalles adds, “TP in India<\/span> has consistently exceeded its own expectations and outcomes across the board. Its High Tech, High Touch culture sets a new normal for the industry in the region.”<\/p>\n

Each year, Frost & Sullivan presents Frost & Sullivan’s Customer Value Leadership Award recognizes companies that offers products or services customers find superior for the overall price, performance, and quality.<\/p>\n

Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development.<\/p>\n

Frost & Sullivan Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.<\/p>\n

About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion<\/a>.<\/p>\n

Contact:
Tarini Singh<\/span>
P: +91 9953764546
E: tarini.singh@frost.com<\/a><\/p>\n

<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[5,7],"tags":[],"class_list":["post-8308","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cision-pr-newswire","category-cision-pr-newswire-en"],"_links":{"self":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/8308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8308"}],"version-history":[{"count":0,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/8308\/revisions"}],"wp:attachment":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}