{"id":40232,"date":"2025-12-03T08:00:00","date_gmt":"2025-12-03T01:00:00","guid":{"rendered":"https:\/\/thaipropertynews.com\/feeds\/?p=40232"},"modified":"2025-12-03T08:00:00","modified_gmt":"2025-12-03T01:00:00","slug":"foodpanda-expands-panda-hearts-programme-reports-30-drop-in-rider-accidents-across-asia","status":"publish","type":"post","link":"https:\/\/thaipropertynews.com\/feeds\/?p=40232","title":{"rendered":"foodpanda expands &#8216;panda hearts&#8217; programme, reports 30% drop in rider accidents across Asia"},"content":{"rendered":"<p><span class=\"legendSpanClass\"><span class=\"xn-location\">SINGAPORE<\/span><\/span>, <span class=\"legendSpanClass\"><span class=\"xn-chron\">Dec. 3, 2025<\/span><\/span> \/PRNewswire\/ &#8212; foodpanda has achieved a <b>30% reduction in delivery partner accidents<\/b> across its <span class=\"xn-location\">Asia-Pacific<\/span> fleet since 2023, as it expands <i><a href=\"https:\/\/www.foodpanda.com\/newsroom\/foodpanda-reaffirms-commitment-to-enhance-delivery-partners-work-experience-with-panda-hearts\/\" target=\"_blank\" rel=\"nofollow\">panda hearts<\/a><\/i> \u2014 the company&#8217;s flagship programme focused on the safety, well-being, personal growth, community, and care of its delivery partners.<\/p>\n<p>Launched last year, <i><a href=\"https:\/\/www.foodpanda.com\/newsroom\/foodpanda-reaffirms-commitment-to-enhance-delivery-partners-work-experience-with-panda-hearts\/\" target=\"_blank\" rel=\"nofollow\">panda hearts<\/a><\/i> is foodpanda&#8217;s long-term commitment to supporting delivery partners beyond the road. <b>Safety<\/b> is a central pillar of the programme, which combines education, equipment, technology, and well-being initiatives to ensure safer journeys for delivery partners.<\/p>\n<p>&#8220;Our sustained initiatives over the past two years have pushed a significant overall reduction in accident rates. This success is a testament to our long-term commitment to creating a safer environment for all our delivery partners on the road,&#8221; said <span class=\"xn-person\">Anson Chin<\/span>, Senior Director of Logistics at foodpanda.<\/p>\n<p><b>Expanding Safety Efforts Across Asia <\/b><\/p>\n<p>foodpanda\u00a0has implemented multi-layered, locally tailored initiatives to promote safe riding across its 10 markets. Key efforts include:<\/p>\n<ul type=\"disc\">\n<li><b>Training and education:<\/b>\u00a0Safety workshops and traffic rule refreshers in <b><span class=\"xn-location\">Bangladesh<\/span>, <span class=\"xn-location\">Cambodia<\/span>, and <span class=\"xn-location\">Pakistan<\/span><\/b>; safety syllabus and nationwide talks in <b><span class=\"xn-location\">Malaysia<\/span><\/b>; and <b>Rider Safety Month<\/b> in <b><span class=\"xn-location\">Singapore<\/span><\/b> which increased delivery partner satisfaction from 46.4% to 51.7%.<\/li>\n<li><b>Protective gear:<\/b>\u00a0Safety kits and reflective decals in <b><span class=\"xn-location\">Singapore<\/span>, <span class=\"xn-location\">Pakistan<\/span>, and <span class=\"xn-location\">Taiwan<\/span><\/b>, supporting a <b>99.99% delivery safety rate in <span class=\"xn-location\">Taiwan<\/span><\/b>.<\/li>\n<li><b>Insurance coverage:<\/b>\u00a0Free and 24-hour accident insurance for delivery partners in <b><span class=\"xn-location\">Cambodia<\/span>, <span class=\"xn-location\">Pakistan<\/span>, and <span class=\"xn-location\">Laos<\/span><\/b>.<\/li>\n<li><b>Collaborations:<\/b>\u00a0Joint safety initiatives with <b>government agencies and traffic authorities<\/b> in <b><span class=\"xn-location\">Cambodia<\/span>, <span>Hong Kong SAR<\/span>, <span class=\"xn-location\">Pakistan<\/span>, and <span class=\"xn-location\">Singapore<\/span><\/b>.<\/li>\n<\/ul>\n<p><b>Building a Lasting Culture of Safety<\/b><\/p>\n<p>&#8220;Safety is not just a checklist \u2014 it&#8217;s a culture of care that starts before a ride begins and continues after it ends,&#8221; Anson added. &#8220;Through <i>panda hearts<\/i>, we&#8217;re strengthening that culture across every part of a delivery partner&#8217;s journey.&#8221;<\/p>\n<p>Across APAC, delivery partners said the safety refresher sessions led by traffic police and transport authorities helped them clarify road-safety questions and ride with confidence. In <span class=\"xn-location\">Taiwan<\/span>, delivery partners reported feeling safer after defensive-riding and wet-weather training as well as in-app reminders, contributing to a 99.99% delivery safety rate, while the majority of delivery riders rated the new co-branded helmets positively.<\/p>\n<p>In the coming months, foodpanda will continue to drum up the importance of traffic safety through:<\/p>\n<ul type=\"disc\">\n<li>Localised safety campaigns across urban and suburban areas<\/li>\n<li>New in-app fatigue management alerts<\/li>\n<li>Broader partnerships with governments and\u00a0NGOs to promote road safety education<\/li>\n<\/ul>\n<p><b>About foodpanda APAC<\/b><\/p>\n<p>foodpanda is a leading on-demand delivery platform in <span class=\"xn-location\">Asia<\/span> dedicated to bringing consumers a wide range of food, groceries and more, quickly and conveniently. Powered by technology and operational excellence, foodpanda is spearheading the growth of quick-commerce (q-commerce) across the region with its network of retail partners, as well as pandamart cloud stores to provide more on-demand options beyond the millions of food delivery options. foodpanda operates across 10 markets in <span class=\"xn-location\">Asia Pacific<\/span> &#8211; <span class=\"xn-location\">Singapore<\/span>, <span>Hong Kong SAR<\/span>, <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Pakistan<\/span>, <span class=\"xn-location\">Taiwan<\/span>, <span class=\"xn-location\">Philippines<\/span>, <span class=\"xn-location\">Bangladesh<\/span>, <span class=\"xn-location\">Laos<\/span>, <span class=\"xn-location\">Cambodia<\/span> and <span class=\"xn-location\">Myanmar<\/span>. foodpanda is a subsidiary of Delivery Hero, a global leader of the food delivery industry. For more information, visit<u><a href=\"http:\/\/www.foodpanda.com\/\" target=\"_blank\" rel=\"nofollow\">\u00a0<\/a><a href=\"http:\/\/www.foodpanda.com\/\" target=\"_blank\" rel=\"nofollow\">www.foodpanda.com<\/a><\/u>.<\/p>","protected":false},"excerpt":{"rendered":"<p><!-- wp:html --><\/p>\n<p><span class=\"legendSpanClass\"><span class=\"xn-location\">SINGAPORE<\/span><\/span>, <span class=\"legendSpanClass\"><span class=\"xn-chron\">Dec. 3, 2025<\/span><\/span> \/PRNewswire\/ &#8212; foodpanda has achieved a <b>30% reduction in delivery partner accidents<\/b> across its <span class=\"xn-location\">Asia-Pacific<\/span> fleet since 2023, as it expands <i><a href=\"https:\/\/www.foodpanda.com\/newsroom\/foodpanda-reaffirms-commitment-to-enhance-delivery-partners-work-experience-with-panda-hearts\/\" target=\"_blank\" rel=\"nofollow\">panda hearts<\/a><\/i> \u2014 the company&#8217;s flagship programme focused on the safety, well-being, personal growth, community, and care of its delivery partners.<\/p>\n<p>Launched last year, <i><a href=\"https:\/\/www.foodpanda.com\/newsroom\/foodpanda-reaffirms-commitment-to-enhance-delivery-partners-work-experience-with-panda-hearts\/\" target=\"_blank\" rel=\"nofollow\">panda hearts<\/a><\/i> is foodpanda&#8217;s long-term commitment to supporting delivery partners beyond the road. <b>Safety<\/b> is a central pillar of the programme, which combines education, equipment, technology, and well-being initiatives to ensure safer journeys for delivery partners.<\/p>\n<p>&#8220;Our sustained initiatives over the past two years have pushed a significant overall reduction in accident rates. This success is a testament to our long-term commitment to creating a safer environment for all our delivery partners on the road,&#8221; said <span class=\"xn-person\">Anson Chin<\/span>, Senior Director of Logistics at foodpanda.<\/p>\n<p><b>Expanding Safety Efforts Across Asia <\/b><\/p>\n<p>foodpanda\u00a0has implemented multi-layered, locally tailored initiatives to promote safe riding across its 10 markets. Key efforts include:<\/p>\n<ul type=\"disc\">\n<li><b>Training and education:<\/b>\u00a0Safety workshops and traffic rule refreshers in <b><span class=\"xn-location\">Bangladesh<\/span>, <span class=\"xn-location\">Cambodia<\/span>, and <span class=\"xn-location\">Pakistan<\/span><\/b>; safety syllabus and nationwide talks in <b><span class=\"xn-location\">Malaysia<\/span><\/b>; and <b>Rider Safety Month<\/b> in <b><span class=\"xn-location\">Singapore<\/span><\/b> which increased delivery partner satisfaction from 46.4% to 51.7%.<\/li>\n<li><b>Protective gear:<\/b>\u00a0Safety kits and reflective decals in <b><span class=\"xn-location\">Singapore<\/span>, <span class=\"xn-location\">Pakistan<\/span>, and <span class=\"xn-location\">Taiwan<\/span><\/b>, supporting a <b>99.99% delivery safety rate in <span class=\"xn-location\">Taiwan<\/span><\/b>.<\/li>\n<li><b>Insurance coverage:<\/b>\u00a0Free and 24-hour accident insurance for delivery partners in <b><span class=\"xn-location\">Cambodia<\/span>, <span class=\"xn-location\">Pakistan<\/span>, and <span class=\"xn-location\">Laos<\/span><\/b>.<\/li>\n<li><b>Collaborations:<\/b>\u00a0Joint safety initiatives with <b>government agencies and traffic authorities<\/b> in <b><span class=\"xn-location\">Cambodia<\/span>, <span>Hong Kong SAR<\/span>, <span class=\"xn-location\">Pakistan<\/span>, and <span class=\"xn-location\">Singapore<\/span><\/b>.<\/li>\n<\/ul>\n<p><b>Building a Lasting Culture of Safety<\/b><\/p>\n<p>&#8220;Safety is not just a checklist \u2014 it&#8217;s a culture of care that starts before a ride begins and continues after it ends,&#8221; Anson added. &#8220;Through <i>panda hearts<\/i>, we&#8217;re strengthening that culture across every part of a delivery partner&#8217;s journey.&#8221;<\/p>\n<p>Across APAC, delivery partners said the safety refresher sessions led by traffic police and transport authorities helped them clarify road-safety questions and ride with confidence. In <span class=\"xn-location\">Taiwan<\/span>, delivery partners reported feeling safer after defensive-riding and wet-weather training as well as in-app reminders, contributing to a 99.99% delivery safety rate, while the majority of delivery riders rated the new co-branded helmets positively.<\/p>\n<p>In the coming months, foodpanda will continue to drum up the importance of traffic safety through:<\/p>\n<ul type=\"disc\">\n<li>Localised safety campaigns across urban and suburban areas<\/li>\n<li>New in-app fatigue management alerts<\/li>\n<li>Broader partnerships with governments and\u00a0NGOs to promote road safety education<\/li>\n<\/ul>\n<p><b>About foodpanda APAC<\/b><\/p>\n<p>foodpanda is a leading on-demand delivery platform in <span class=\"xn-location\">Asia<\/span> dedicated to bringing consumers a wide range of food, groceries and more, quickly and conveniently. Powered by technology and operational excellence, foodpanda is spearheading the growth of quick-commerce (q-commerce) across the region with its network of retail partners, as well as pandamart cloud stores to provide more on-demand options beyond the millions of food delivery options. foodpanda operates across 10 markets in <span class=\"xn-location\">Asia Pacific<\/span> &#8211; <span class=\"xn-location\">Singapore<\/span>, <span>Hong Kong SAR<\/span>, <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Pakistan<\/span>, <span class=\"xn-location\">Taiwan<\/span>, <span class=\"xn-location\">Philippines<\/span>, <span class=\"xn-location\">Bangladesh<\/span>, <span class=\"xn-location\">Laos<\/span>, <span class=\"xn-location\">Cambodia<\/span> and <span class=\"xn-location\">Myanmar<\/span>. foodpanda is a subsidiary of Delivery Hero, a global leader of the food delivery industry. For more information, visit<u><a href=\"http:\/\/www.foodpanda.com\/\" target=\"_blank\" rel=\"nofollow\">\u00a0<\/a><a href=\"http:\/\/www.foodpanda.com\/\" target=\"_blank\" rel=\"nofollow\">www.foodpanda.com<\/a><\/u>.<\/p>\n<p><!-- \/wp:html --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[5,7],"tags":[],"class_list":["post-40232","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cision-pr-newswire","category-cision-pr-newswire-en"],"_links":{"self":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/40232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=40232"}],"version-history":[{"count":0,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/40232\/revisions"}],"wp:attachment":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=40232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=40232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=40232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}