{"id":33766,"date":"2025-09-17T17:09:44","date_gmt":"2025-09-17T10:09:44","guid":{"rendered":"https:\/\/thaipropertynews.com\/feeds\/?p=33766"},"modified":"2025-09-17T17:09:44","modified_gmt":"2025-09-17T10:09:44","slug":"osome-outpaces-traditional-rivals-in-customer-trust","status":"publish","type":"post","link":"https:\/\/thaipropertynews.com\/feeds\/?p=33766","title":{"rendered":"OSOME OUTPACES TRADITIONAL RIVALS IN CUSTOMER TRUST"},"content":{"rendered":"\n\n\n
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\u00a0New Surveys Find Elevated Customer Experience<\/b><\/p>\n

Among Founders and\u00a0SMEs on Their Digitalisation Journey<\/b><\/p>\n

HONG KONG<\/span> and SINGAPORE<\/span><\/span>, Sept. 17, 2025<\/span><\/span> \/PRNewswire\/ — Osome, a digital business solutions provider, recently commissioned surveys in Singapore<\/span> and Hong Kong<\/span>, which indicate that founders and SMEs using their services report higher satisfaction and advocacy compared to those using traditional accounting firms. This aligns with the trend of digitalisation,\u00a0as Singapore<\/span> saw 94.6% of SMEs adopting at least one digital solution, and Hong Kong<\/span> drove over 1,300 smartification projects across 50 industries in the Greater Bay Area.<\/p>\n

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Osome research shows founders prefer modern support over traditional firms.<\/span><\/p>\n<\/div>\n

“In today’s digital landscape, innovation and customer-centric solutions are critical to success. Founders want intelligent digital tools and human expertise to guide their business journeys,” said Helena Flores<\/span>, Chief Operations Officer of Osome.<\/p>\n

“Our customers have expressed satisfaction and a willingness to recommend us, and noticed improvements in our digital tools to support their business transformation journeys. All these reflect the trust and confidence in our relationships as we move forward together.”<\/p>\n

“Running a startup means every minute matters. Osome has given us back valuable time and, more importantly, the peace of mind to focus on high-impact initiatives that drive Zugo’s growth. I couldn’t recommend it enough,” said Yeo Eng Heng<\/span>, CEO and Co-Founder of Zugo.<\/p>\n

Osome commissioned surveys of over 1,800 respondents in Singapore<\/span> and Hong Kong<\/span>, which were conducted by independent research agency ADNA Research using rigorous methodology.<\/p>\n

Insights from the surveys include:<\/p>\n