{"id":31125,"date":"2025-08-29T07:36:23","date_gmt":"2025-08-29T07:36:23","guid":{"rendered":"https:\/\/www.hotelsalepage.com\/feed\/cision-pr-newswire\/alibaba-international-launches-new-ai-agents-to-boost-efficiency-for-global-merchants\/"},"modified":"2025-08-29T07:36:23","modified_gmt":"2025-08-29T07:36:23","slug":"alibaba-international-launches-new-ai-agents-to-boost-efficiency-for-global-merchants","status":"publish","type":"post","link":"https:\/\/thaipropertynews.com\/feeds\/?p=31125","title":{"rendered":"Alibaba International launches new AI agents to boost efficiency for global merchants"},"content":{"rendered":"<p><span class=\"legendSpanClass\"><span class=\"xn-location\">SINGAPORE<\/span><\/span>, <span class=\"legendSpanClass\"><span class=\"xn-chron\">Aug. 29, 2025<\/span><\/span> \/PRNewswire\/ &#8212;\u00a0Alibaba International today\u00a0has launched\u00a0its AI solution to enhance global e-commerce operations \u2013 Alibaba International Marco (hereafter referred to as &#8220;Marco&#8221;).<\/p>\n<p>Developed by Alibaba International&#8217;s AI Business team in 2024 with the goal of empowering SMBs in cross-border trade, Marco provides comprehensive assistance to e-commerce merchants across Alibaba&#8217;s ecosystem, handling over 60 specific tasks across marketing, marketplace compliance, and customer service. The solution operates in more than 40+ languages, offering capabilities such as listing translation, content generation, and image creation capabilities at a lower operational cost than major peers while maintaining high performance.<\/p>\n<p><b>Unprecedented Adoption<\/b><\/p>\n<p>Demand for Alibaba International&#8217;s AI services has surged dramatically, primarily powered by Marco. Daily API invocations with its AI system by Chinese merchants in Alibaba International have exceeded 1 billion as of <span class=\"xn-chron\">July 2025<\/span> \u2013 a thousand-fold increase from approximately 1 million in 2023. All of Alibaba International&#8217;s e-commerce marketplaces have adopted the AI solution, with the same capabilities now available to merchants worldwide engaged in cross-border trade.<\/p>\n<p>Key features driving adoption include:<\/p>\n<ul type=\"disc\">\n<li>Creative Image Generation: Generates multiple, diverse visual variations from a single source image.<\/li>\n<li>AI-Generated Listings: Creates product listings directly from images.<\/li>\n<li>Marketing Content Creation: Generates promotional text.<\/li>\n<\/ul>\n<p>A significant upgrade to Marco&#8217;s translation capabilities in late 2024 resulted in a 30% increase in user satisfaction for major European language areas. Marco now generates nearly 40% of all search-optimized product descriptions across Alibaba International&#8217;s platforms,\u00a0a figure expected to exceed 50% in the near future.<\/p>\n<p><b>Expanding Ecosystem and New AI Tools<\/b><\/p>\n<p>Alibaba International has extended access to Marco&#8217;s technology to e-commerce platforms in <span class=\"xn-location\">China<\/span> that operate outside of the Alibaba ecosystem. API invocations from these partners via Marco have increased 23-fold.<\/p>\n<p>The company has also introduced three specialized AI Agents designed for complex operational tasks faced by merchants in cross-border e-commerce:<\/p>\n<ul type=\"disc\">\n<li>Intelligent Refund Agent: Recommends optimal refund solutions by analyzing the market insights generated from both consumers and merchants, reducing costs by 15%.<\/li>\n<li>HS Code Agent: Automates customs classification, increasing accuracy by 23%.<\/li>\n<li>Merchant Recruitment Agent: Identifies and pre-qualifies potential sellers, nearly doubling the success rate for email lead\u00a0conversion.<\/li>\n<\/ul>\n<p>&#8220;The past year marks a significant shift in how we deploy AI to empower cross-border e-commerce, reflecting broader industry needs and trends,&#8221; said <span class=\"xn-person\">Kaifu Zhang<\/span>, Vice President of Alibaba International and Head of its AI Business team. &#8220;Our approach combines deep, scenario-specific data with continuous learning loops, leading to increasingly powerful problem-solving capabilities. We&#8217;re evolving beyond standalone generative models toward dedicated AI agents that can tackle a wider range of complex business challenges efficiently for merchants engaged in cross-border trade worldwide.&#8221;<\/p>\n<p>Some AI solutions are currently available for partners on Aidge, Alibaba International&#8217;s open AI platform.<\/p>\n<p><b>About\u00a0Alibaba International Digital Commerce Group<br \/><\/b>Alibaba International Digital Commerce Group is dedicated to supporting the development of global digital trade with AI-powered technology. It operates various platforms with distinctive business models, covering multiple countries and regions around the world.<\/p>","protected":false},"excerpt":{"rendered":"<p><!-- wp:html --><\/p>\n<p><span class=\"legendSpanClass\"><span class=\"xn-location\">SINGAPORE<\/span><\/span>, <span class=\"legendSpanClass\"><span class=\"xn-chron\">Aug. 29, 2025<\/span><\/span> \/PRNewswire\/ &#8212;\u00a0Alibaba International today\u00a0has launched\u00a0its AI solution to enhance global e-commerce operations \u2013 Alibaba International Marco (hereafter referred to as &#8220;Marco&#8221;).<\/p>\n<p>Developed by Alibaba International&#8217;s AI Business team in 2024 with the goal of empowering SMBs in cross-border trade, Marco provides comprehensive assistance to e-commerce merchants across Alibaba&#8217;s ecosystem, handling over 60 specific tasks across marketing, marketplace compliance, and customer service. The solution operates in more than 40+ languages, offering capabilities such as listing translation, content generation, and image creation capabilities at a lower operational cost than major peers while maintaining high performance.<\/p>\n<p><b>Unprecedented Adoption<\/b><\/p>\n<p>Demand for Alibaba International&#8217;s AI services has surged dramatically, primarily powered by Marco. Daily API invocations with its AI system by Chinese merchants in Alibaba International have exceeded 1 billion as of <span class=\"xn-chron\">July 2025<\/span> \u2013 a thousand-fold increase from approximately 1 million in 2023. All of Alibaba International&#8217;s e-commerce marketplaces have adopted the AI solution, with the same capabilities now available to merchants worldwide engaged in cross-border trade.<\/p>\n<p>Key features driving adoption include:<\/p>\n<ul type=\"disc\">\n<li>Creative Image Generation: Generates multiple, diverse visual variations from a single source image.<\/li>\n<li>AI-Generated Listings: Creates product listings directly from images.<\/li>\n<li>Marketing Content Creation: Generates promotional text.<\/li>\n<\/ul>\n<p>A significant upgrade to Marco&#8217;s translation capabilities in late 2024 resulted in a 30% increase in user satisfaction for major European language areas. Marco now generates nearly 40% of all search-optimized product descriptions across Alibaba International&#8217;s platforms,\u00a0a figure expected to exceed 50% in the near future.<\/p>\n<p><b>Expanding Ecosystem and New AI Tools<\/b><\/p>\n<p>Alibaba International has extended access to Marco&#8217;s technology to e-commerce platforms in <span class=\"xn-location\">China<\/span> that operate outside of the Alibaba ecosystem. API invocations from these partners via Marco have increased 23-fold.<\/p>\n<p>The company has also introduced three specialized AI Agents designed for complex operational tasks faced by merchants in cross-border e-commerce:<\/p>\n<ul type=\"disc\">\n<li>Intelligent Refund Agent: Recommends optimal refund solutions by analyzing the market insights generated from both consumers and merchants, reducing costs by 15%.<\/li>\n<li>HS Code Agent: Automates customs classification, increasing accuracy by 23%.<\/li>\n<li>Merchant Recruitment Agent: Identifies and pre-qualifies potential sellers, nearly doubling the success rate for email lead\u00a0conversion.<\/li>\n<\/ul>\n<p>&#8220;The past year marks a significant shift in how we deploy AI to empower cross-border e-commerce, reflecting broader industry needs and trends,&#8221; said <span class=\"xn-person\">Kaifu Zhang<\/span>, Vice President of Alibaba International and Head of its AI Business team. &#8220;Our approach combines deep, scenario-specific data with continuous learning loops, leading to increasingly powerful problem-solving capabilities. We&#8217;re evolving beyond standalone generative models toward dedicated AI agents that can tackle a wider range of complex business challenges efficiently for merchants engaged in cross-border trade worldwide.&#8221;<\/p>\n<p>Some AI solutions are currently available for partners on Aidge, Alibaba International&#8217;s open AI platform.<\/p>\n<p><b>About\u00a0Alibaba International Digital Commerce Group<br \/><\/b>Alibaba International Digital Commerce Group is dedicated to supporting the development of global digital trade with AI-powered technology. It operates various platforms with distinctive business models, covering multiple countries and regions around the world.<\/p>\n<p><!-- \/wp:html --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[5,7],"tags":[],"class_list":["post-31125","post","type-post","status-publish","format-standard","hentry","category-cision-pr-newswire","category-cision-pr-newswire-en"],"_links":{"self":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/31125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=31125"}],"version-history":[{"count":0,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/31125\/revisions"}],"wp:attachment":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=31125"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=31125"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=31125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}