{"id":22809,"date":"2025-05-02T07:29:17","date_gmt":"2025-05-02T07:29:17","guid":{"rendered":"https:\/\/www.hotelsalepage.com\/feed\/cision-pr-newswire\/vista-eye-specialist-celebrates-breakthrough-px-ninety-collaboration-with-shareef-mahdavi-now-featured-in-leading-u-s-medical-journal\/"},"modified":"2025-05-02T07:29:17","modified_gmt":"2025-05-02T07:29:17","slug":"vista-eye-specialist-celebrates-breakthrough-px-ninety-collaboration-with-shareef-mahdavi-now-featured-in-leading-u-s-medical-journal-2","status":"publish","type":"post","link":"https:\/\/thaipropertynews.com\/feeds\/?p=22809","title":{"rendered":"VISTA Eye Specialist Celebrates Breakthrough PX Ninety Collaboration with Shareef Mahdavi\u2014Now Featured in Leading U.S. Medical Journal"},"content":{"rendered":"<p> <span class=\"legendSpanClass\">PETALING JAYA, Malaysia<\/span>, <span class=\"legendSpanClass\">May 2, 2025<\/span> \/PRNewswire\/ &#8212; Just months after announcing its dynamic partnership with world-renowned patient experience expert\u00a0Shareef Mahdavi and the PX Ninety program, <b>VISTA Eye Specialist is thrilled to mark a major milestone<\/b>: the story of its PX Ninety and Ikigai WowX transformation has been published in the prestigious April edition of <i>Cataract &amp; Refractive Surgery Today<\/i> (CRST), a leading U.S. medical journal.<\/p>\n<p> <b>This global spotlight not only cements VISTA&#8217;s role as a pioneer in purpose-driven, innovative eye care\u2014but also puts Malaysia proudly on the international stage.<\/b> <\/p>\n<p>&#8220;Being featured in CRST is not just a win for VISTA\u2014it&#8217;s a win for every patient who believes in our vision of care with heart and purpose,&#8221; said Boon Siong Lim, Founder of VISTA Eye Specialist.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\">\n<p> <a href=\"https:\/\/mma.prnasia.com\/media2\/2676625\/VISTA_team_ASCRS_2025_Los_Angeles_US_accepting_PX90_Certificate.html\" target=\"_blank\" rel=\"nofollow\"> <img decoding=\"async\" src=\"https:\/\/mma.prnasia.com\/media2\/2676625\/VISTA_team_ASCRS_2025_Los_Angeles_US_accepting_PX90_Certificate.jpg?p=medium600\" title=\"VISTA team in ASCRS 2025 at Los Angeles, US, accepting the PX90 Certificate of Achievement for Excellence in Patient Experience from Shareef Mahdavi, the Founder of PX Movement\" alt=\"VISTA team in ASCRS 2025 at Los Angeles, US, accepting the PX90 Certificate of Achievement for Excellence in Patient Experience from Shareef Mahdavi, the Founder of PX Movement\" \/> <\/a> <br \/><span>VISTA team in ASCRS 2025 at Los Angeles, US, accepting the PX90 Certificate of Achievement for Excellence in Patient Experience from Shareef Mahdavi, the Founder of PX Movement<\/span><\/p>\n<\/div>\n<p> <b>From Vision to Reality: PX Ninety Rollout and Results<\/b> <\/p>\n<p>Since kicking off the collaboration in November 2024, VISTA has rolled out game-changing initiatives across all 18 centers:<\/p>\n<ul type=\"disc\">\n<li>Rolled out PX Ninety&#8217;s 12-workout transformation journey to all centers<\/li>\n<li>Trained a full force of Experience Champions to deliver emotionally intelligent, deeply personalized care<\/li>\n<li>Introduced patient-centric tools like the\u00a0<i>Ikigai Journey Box<\/i>, transforming milestones into unforgettable moments<\/li>\n<li>Reengineered workflows to boost communication, shorten wait times, and raise transparency clinic-wide<\/li>\n<\/ul>\n<p> <b>The Impact: Tangible Wins for Patients and Teams<\/b> <\/p>\n<p>This cultural and operational leap has driven remarkable results:<\/p>\n<ul type=\"disc\">\n<li>Over\u00a0<b>500 new 5-star reviews<\/b> on Google and Facebook<\/li>\n<li>Skyrocketing patient referrals and satisfaction scores<\/li>\n<li>Energized team spirit and stronger staff engagement<\/li>\n<li>Named one of\u00a0<b>Newsweek Asia&#8217;s Top Private Hospitals 2025<br \/><\/b><\/li>\n<\/ul>\n<p> <b>Why This Matters to Patients<\/b> <\/p>\n<p>&#8220;Being published in <i>CRST<\/i> means our patient experience isn&#8217;t just good by local standards\u2014it&#8217;s recognized and celebrated by international experts,&#8221; said <b>Carol Heng<\/b>, Chief WowX Officer and Chief Experience Designer for PX Ninety.<br \/>\u00a0&#8220;Our patients are getting world-class care\u2014with soul.&#8221;<\/p>\n<p>The article showcases how VISTA fuses behavioral science and the Japanese philosophy of <i>Ikigai<\/i> to create a journey that&#8217;s not only medically sound\u2014but emotionally rich. Every step\u2014from first consult to post-op\u2014has been thoughtfully reimagined and internationally validated.<\/p>\n<p>&#8220;Imagine getting LASIK and walking away not just with clearer vision, but with an <i>Ikigai Box<\/i>\u2014a personal time capsule that marks the day your life changed,&#8221; Carol added. &#8220;That&#8217;s what care with soul looks like.&#8221;<\/p>\n<p> <b>Real Patient Stories, Real WowX Moments<\/b> <\/p>\n<p>Nothing says success like the voices of our patients:<\/p>\n<p>&#8220;After extensive research, I chose VISTA for my cataract surgery\u2026 The entire team made me feel at ease. The clinic was immaculate, the technology was top-notch\u2014and after surgery, my vision became noticeably sharper. Watching TV now feels like HD!&#8221;<\/p>\n<p>&#8220;The Doctor explained everything so clearly and made my daughter feel completely at ease\u2014she even fell asleep during the exam! As parents, we felt truly reassured. Thank you for such a comfortable and heartwarming experience.&#8221;<\/p>\n<p> <b>A Global Benchmark in Modern Eye Care<\/b> <\/p>\n<p>&#8220;Getting published in <i>CRST<\/i> is a big deal,&#8221; said Shareef Mahdavi, author of <i>Beyond Bedside Manner<\/i> and creator of PX Ninety. &#8220;VISTA is showing the world what patient-first healthcare should truly look like.&#8221;<\/p>\n<p> <b>A Movement Gaining Momentum<\/b> <\/p>\n<p>VISTA&#8217;s transformation is just beginning. Upcoming initiatives include:<\/p>\n<ul type=\"disc\">\n<li>Empowering staff with deeper personal growth tools<\/li>\n<li>Launching community-based\u00a0WowX outreach programs<\/li>\n<li>Expanding PX Ninety into new service areas across Malaysia<\/li>\n<\/ul>\n<p> <b>Regional Interest in VISTA&#8217;s WowX Model<\/b> <\/p>\n<p>VISTA&#8217;s success story is also turning heads across the region. In recent months, healthcare delegations from <b>Medical Saigon Group (Vietnam)<\/b>, <b>Bangkok Eye Hospital (Thailand)<\/b>, and <b>EyeLink Group of Eye Care Centers (Indonesia)<\/b> have visited VISTA to explore how they can implement similar wowX service principles and innovations in their own practices.<\/p>\n<p>&#8220;It&#8217;s exciting to see other countries looking to VISTA as a model,&#8221; said Mr. Lim. &#8220;It validates the impact we&#8217;re making\u2014not just locally, but regionally.&#8221;<\/p>\n<p> <b>About VISTA Eye Specialist<\/b> <\/p>\n<p>With 18 centers across Malaysia, <b>VISTA Eye Specialist is a trusted leader in cataract, refractive, and myopia care<\/b>. Renowned for clinical excellence, advanced technology, and a bold new approach to patient experience, VISTA is setting the standard for modern eye care.<\/p>\n<p>We are a <b>multiple award-winning<\/b> and <b>B Corp Certified<\/b> organization\u2014recognized not just for medical outcomes, but also for business innovation, customer service, and HR excellence.<\/p>\n<p>Our awards include:<\/p>\n<ul type=\"disc\">\n<li> <b>SOBA 2020 &amp; 2021<\/b> \u2013 Best in Customer Service (Silver)<\/li>\n<li> <b>Reader&#8217;s Digest Trusted Brands<\/b> \u2013 Gold\/Platinum for five consecutive years<\/li>\n<li> <b>Newsweek Asia&#8217;s Top Private Hospitals 2025<br \/><\/b> <\/li>\n<\/ul>\n<p>These honors are a testament to VISTA&#8217;s unwavering commitment to delivering care that&#8217;s not only effective\u2014but exceptional.<\/p>\n<p> <b>About PX Ninety and Shareef Mahdavi<\/b> <\/p>\n<p> <b>PX Ninety<\/b> is a behaviorally grounded program created by <b>Shareef Mahdavi<\/b>, focused on transforming healthcare through empathy, personalization, and structured change. Learn more at<a href=\"http:\/\/www.pxmovement.com\/\" target=\"_blank\" rel=\"nofollow\">\u00a0<\/a><u><a href=\"http:\/\/www.pxmovement.com\/\" target=\"_blank\" rel=\"nofollow\">www.pxmovement.com<\/a><\/u>.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\"><\/div>","protected":false},"excerpt":{"rendered":"<p><!-- wp:html --><\/p>\n<p> <span class=\"legendSpanClass\">PETALING JAYA, Malaysia<\/span>, <span class=\"legendSpanClass\">May 2, 2025<\/span> \/PRNewswire\/ &#8212; Just months after announcing its dynamic partnership with world-renowned patient experience expert\u00a0Shareef Mahdavi and the PX Ninety program, <b>VISTA Eye Specialist is thrilled to mark a major milestone<\/b>: the story of its PX Ninety and Ikigai WowX transformation has been published in the prestigious April edition of <i>Cataract &amp; Refractive Surgery Today<\/i> (CRST), a leading U.S. medical journal.<\/p>\n<p> <b>This global spotlight not only cements VISTA&#8217;s role as a pioneer in purpose-driven, innovative eye care\u2014but also puts Malaysia proudly on the international stage.<\/b> <\/p>\n<p>&#8220;Being featured in CRST is not just a win for VISTA\u2014it&#8217;s a win for every patient who believes in our vision of care with heart and purpose,&#8221; said Boon Siong Lim, Founder of VISTA Eye Specialist.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\">\n<p> <a href=\"https:\/\/mma.prnasia.com\/media2\/2676625\/VISTA_team_ASCRS_2025_Los_Angeles_US_accepting_PX90_Certificate.html\" target=\"_blank\" rel=\"nofollow\"> <img decoding=\"async\" src=\"https:\/\/mma.prnasia.com\/media2\/2676625\/VISTA_team_ASCRS_2025_Los_Angeles_US_accepting_PX90_Certificate.jpg?p=medium600\" title=\"VISTA team in ASCRS 2025 at Los Angeles, US, accepting the PX90 Certificate of Achievement for Excellence in Patient Experience from Shareef Mahdavi, the Founder of PX Movement\" alt=\"VISTA team in ASCRS 2025 at Los Angeles, US, accepting the PX90 Certificate of Achievement for Excellence in Patient Experience from Shareef Mahdavi, the Founder of PX Movement\" \/> <\/a> <br \/><span>VISTA team in ASCRS 2025 at Los Angeles, US, accepting the PX90 Certificate of Achievement for Excellence in Patient Experience from Shareef Mahdavi, the Founder of PX Movement<\/span><\/p>\n<\/div>\n<p> <b>From Vision to Reality: PX Ninety Rollout and Results<\/b> <\/p>\n<p>Since kicking off the collaboration in November 2024, VISTA has rolled out game-changing initiatives across all 18 centers:<\/p>\n<ul type=\"disc\">\n<li>Rolled out PX Ninety&#8217;s 12-workout transformation journey to all centers<\/li>\n<li>Trained a full force of Experience Champions to deliver emotionally intelligent, deeply personalized care<\/li>\n<li>Introduced patient-centric tools like the\u00a0<i>Ikigai Journey Box<\/i>, transforming milestones into unforgettable moments<\/li>\n<li>Reengineered workflows to boost communication, shorten wait times, and raise transparency clinic-wide<\/li>\n<\/ul>\n<p> <b>The Impact: Tangible Wins for Patients and Teams<\/b> <\/p>\n<p>This cultural and operational leap has driven remarkable results:<\/p>\n<ul type=\"disc\">\n<li>Over\u00a0<b>500 new 5-star reviews<\/b> on Google and Facebook<\/li>\n<li>Skyrocketing patient referrals and satisfaction scores<\/li>\n<li>Energized team spirit and stronger staff engagement<\/li>\n<li>Named one of\u00a0<b>Newsweek Asia&#8217;s Top Private Hospitals 2025<br \/><\/b><\/li>\n<\/ul>\n<p> <b>Why This Matters to Patients<\/b> <\/p>\n<p>&#8220;Being published in <i>CRST<\/i> means our patient experience isn&#8217;t just good by local standards\u2014it&#8217;s recognized and celebrated by international experts,&#8221; said <b>Carol Heng<\/b>, Chief WowX Officer and Chief Experience Designer for PX Ninety.<br \/>\u00a0&#8220;Our patients are getting world-class care\u2014with soul.&#8221;<\/p>\n<p>The article showcases how VISTA fuses behavioral science and the Japanese philosophy of <i>Ikigai<\/i> to create a journey that&#8217;s not only medically sound\u2014but emotionally rich. Every step\u2014from first consult to post-op\u2014has been thoughtfully reimagined and internationally validated.<\/p>\n<p>&#8220;Imagine getting LASIK and walking away not just with clearer vision, but with an <i>Ikigai Box<\/i>\u2014a personal time capsule that marks the day your life changed,&#8221; Carol added. &#8220;That&#8217;s what care with soul looks like.&#8221;<\/p>\n<p> <b>Real Patient Stories, Real WowX Moments<\/b> <\/p>\n<p>Nothing says success like the voices of our patients:<\/p>\n<p>&#8220;After extensive research, I chose VISTA for my cataract surgery\u2026 The entire team made me feel at ease. The clinic was immaculate, the technology was top-notch\u2014and after surgery, my vision became noticeably sharper. Watching TV now feels like HD!&#8221;<\/p>\n<p>&#8220;The Doctor explained everything so clearly and made my daughter feel completely at ease\u2014she even fell asleep during the exam! As parents, we felt truly reassured. Thank you for such a comfortable and heartwarming experience.&#8221;<\/p>\n<p> <b>A Global Benchmark in Modern Eye Care<\/b> <\/p>\n<p>&#8220;Getting published in <i>CRST<\/i> is a big deal,&#8221; said Shareef Mahdavi, author of <i>Beyond Bedside Manner<\/i> and creator of PX Ninety. &#8220;VISTA is showing the world what patient-first healthcare should truly look like.&#8221;<\/p>\n<p> <b>A Movement Gaining Momentum<\/b> <\/p>\n<p>VISTA&#8217;s transformation is just beginning. Upcoming initiatives include:<\/p>\n<ul type=\"disc\">\n<li>Empowering staff with deeper personal growth tools<\/li>\n<li>Launching community-based\u00a0WowX outreach programs<\/li>\n<li>Expanding PX Ninety into new service areas across Malaysia<\/li>\n<\/ul>\n<p> <b>Regional Interest in VISTA&#8217;s WowX Model<\/b> <\/p>\n<p>VISTA&#8217;s success story is also turning heads across the region. In recent months, healthcare delegations from <b>Medical Saigon Group (Vietnam)<\/b>, <b>Bangkok Eye Hospital (Thailand)<\/b>, and <b>EyeLink Group of Eye Care Centers (Indonesia)<\/b> have visited VISTA to explore how they can implement similar wowX service principles and innovations in their own practices.<\/p>\n<p>&#8220;It&#8217;s exciting to see other countries looking to VISTA as a model,&#8221; said Mr. Lim. &#8220;It validates the impact we&#8217;re making\u2014not just locally, but regionally.&#8221;<\/p>\n<p> <b>About VISTA Eye Specialist<\/b> <\/p>\n<p>With 18 centers across Malaysia, <b>VISTA Eye Specialist is a trusted leader in cataract, refractive, and myopia care<\/b>. Renowned for clinical excellence, advanced technology, and a bold new approach to patient experience, VISTA is setting the standard for modern eye care.<\/p>\n<p>We are a <b>multiple award-winning<\/b> and <b>B Corp Certified<\/b> organization\u2014recognized not just for medical outcomes, but also for business innovation, customer service, and HR excellence.<\/p>\n<p>Our awards include:<\/p>\n<ul type=\"disc\">\n<li> <b>SOBA 2020 &amp; 2021<\/b> \u2013 Best in Customer Service (Silver)<\/li>\n<li> <b>Reader&#8217;s Digest Trusted Brands<\/b> \u2013 Gold\/Platinum for five consecutive years<\/li>\n<li> <b>Newsweek Asia&#8217;s Top Private Hospitals 2025<br \/><\/b> <\/li>\n<\/ul>\n<p>These honors are a testament to VISTA&#8217;s unwavering commitment to delivering care that&#8217;s not only effective\u2014but exceptional.<\/p>\n<p> <b>About PX Ninety and Shareef Mahdavi<\/b> <\/p>\n<p> <b>PX Ninety<\/b> is a behaviorally grounded program created by <b>Shareef Mahdavi<\/b>, focused on transforming healthcare through empathy, personalization, and structured change. Learn more at<a href=\"http:\/\/www.pxmovement.com\/\" target=\"_blank\" rel=\"nofollow\">\u00a0<\/a><u><a href=\"http:\/\/www.pxmovement.com\/\" target=\"_blank\" rel=\"nofollow\">www.pxmovement.com<\/a><\/u>.<\/p>\n<div class=\"PRN_ImbeddedAssetReference\"><\/div>\n<p><!-- \/wp:html --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[5,7],"tags":[],"class_list":["post-22809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cision-pr-newswire","category-cision-pr-newswire-en"],"_links":{"self":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/22809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22809"}],"version-history":[{"count":0,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/22809\/revisions"}],"wp:attachment":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=22809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=22809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}