{"id":20573,"date":"2025-03-25T20:27:16","date_gmt":"2025-03-25T13:27:16","guid":{"rendered":"https:\/\/thaipropertynews.com\/feeds\/?p=20573"},"modified":"2025-03-25T20:27:16","modified_gmt":"2025-03-25T13:27:16","slug":"getacs-rugged-technology-deployed-by-hertz-to-enhance-customer-experience-and-streamline-operations","status":"publish","type":"post","link":"https:\/\/thaipropertynews.com\/feeds\/?p=20573","title":{"rendered":"Getac’s Rugged Technology Deployed by Hertz to Enhance Customer Experience and Streamline Operations"},"content":{"rendered":"\n\n\n
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IRVINE, Calif.<\/span><\/span>, March 25, 2025<\/span><\/span> \/PRNewswire\/ — Getac Technology Corporation<\/a> (Getac), a leading provider of rugged computing and mobile video solutions, today announced that Hertz (NASDAQ: HTZ), one of the world’s leading vehicle rental companies, has deployed Getac’s rugged hardware and software solutions to enhance customer service.<\/p>\n

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Getac\u2019s UX10 rugged tablet is configured to meet Hertz requirements, including a camera to easily document any damage, a barcode reader to quickly access customer reservation information and record the car\u2019s VIN.<\/span><\/p>\n<\/div>\n

Hertz implemented Getac’s UX10 rugged tablet and software at some sites across the U.S., to enhance the airport pick up and drop off experience by removing manual processes and enabling agents to serve more customers more quickly at peak times. This helped to streamline workflows and decrease wait times, ultimately<\/span> enhancing the speed and quality of service provided to customers. \u00a0<\/p>\n

Getac configured the UX10 tablet to meet Hertz requirements, including adding a camera to easily document any damage, a barcode reader to quickly access customer reservation information and record the car’s VIN, as well as certifications that validate the devices ruggedness to withstand extreme temperatures and wet conditions as not all return locations are indoors. The three-year, bumper-to-bumper warranty on Getac tablets helps mitigate device downtime and customer service interruptions.<\/p>\n

Coupled with the Getac Device Monitoring System, the solution provides Hertz with device health visibility into which devices are optimally working, and which are not, reducing the risk of device downtime. The built-in virtual GPS instantly shows which devices are currently in use, how many are idle or under repair, and where they are before ordering a new fleet of equipment, saving both time and money.<\/p>\n

The benefits of Getac’s technology solutions also include:<\/p>\n