{"id":13633,"date":"2024-11-26T12:44:39","date_gmt":"2024-11-26T05:44:39","guid":{"rendered":"https:\/\/thaipropertynews.com\/feeds\/?p=13633"},"modified":"2024-11-26T12:44:39","modified_gmt":"2024-11-26T05:44:39","slug":"southeast-asian-consumers-raise-online-security-concerns-new-gsma-survey-shows","status":"publish","type":"post","link":"https:\/\/thaipropertynews.com\/feeds\/?p=13633","title":{"rendered":"Southeast Asian Consumers Raise Online Security Concerns, New GSMA Survey Shows"},"content":{"rendered":"

Mobile and financial industries to combat online fraud in Southeast Asia<\/span> through new API solutions<\/i><\/p>\n

MANILA, Philippines<\/span><\/span>, Nov. 26, 2024<\/span><\/span> \/PRNewswire\/ — More than half of online consumers surveyed across Southeast Asia<\/span> have expressed growing concerns around online security when using digital banking and shopping services, according to a new report released today by the GSMA.<\/p>\n

The report, titled “Consumer Attitudes Toward Fraud and Opportunities for Mobile Network Operators in Southeast Asia<\/span>“<\/a><\/i> reveals that more than a quarter of respondents from across Indonesia<\/span>, Malaysia<\/span>, the Philippines<\/span>, Singapore<\/span> and Thailand<\/span> have been victims of financial crimes, such as online hacking, identity theft and bank card theft. In Singapore<\/span>, the country where digital commerce is most prevalent, some 42% of respondents said they have been a victim of financial fraud.<\/p>\n

Unveiled at the GSMA’s Digital Nation Summit<\/a> in Manila<\/span> today, the report shows that consumers in Southeast Asia<\/span> ultimately hold banks and fintech firms responsible for safeguarding them against financial crimes. However, a significant number also expect mobile device manufacturers and network operators to play a key role in protecting them from cybercriminals.<\/p>\n

With this in mind, the GSMA has created the APAC Fintech Forum<\/a> to bring the mobile ecosystem together with fintech and online commerce providers to collectively embrace a responsibility to build safe, secure and inclusive digital nations. In an additional report launched today called “Unlocking Innovation: The Role of MNO APIs in Transforming Financial Services and Digital Commerce in Southeast Asia<\/span>“<\/a> the GSMA outlines clear areas where mobile and fintech industries can work together to develop more secure services using API-driven solutions, supported by the GSMA Open Gateway initiative<\/a>.<\/p>\n

Julian Gorman<\/span>, Head of Asia Pacific<\/span>, GSMA, said: “The evolving digital landscape of Southeast Asia<\/span> presents both significant opportunities and challenges for consumers, businesses, and service providers alike. Online fraud and scams have emerged as a critical concern, necessitating robust and innovative responses. To protect consumers digital trust, mobile operators and digital commerce ecosystem must work more closely together to address these challenges and utilise their technical capabilities and extensive user reach to mitigate opportunities for bad actors<\/i>.”<\/p>\n

Key Findings:<\/b><\/p>\n