{"id":12947,"date":"2024-11-19T13:50:33","date_gmt":"2024-11-19T06:50:33","guid":{"rendered":"https:\/\/thaipropertynews.com\/feeds\/?p=12947"},"modified":"2024-11-19T13:50:33","modified_gmt":"2024-11-19T06:50:33","slug":"collinson-internationals-2024-travel-benefits-and-customer-engagement-report-reveals-asia-pacific-consumers-spend-as-high-as-usd10000-per-annum-on-travel-2","status":"publish","type":"post","link":"https:\/\/thaipropertynews.com\/feeds\/?p=12947","title":{"rendered":"Collinson International&#8217;s 2024 Travel Benefits and Customer Engagement Report reveals Asia Pacific consumers spend as high as USD10,000 per annum on travel"},"content":{"rendered":"<ul type=\"disc\">\n<li><i>Travel is one of the highest credit card spend categories for <span class=\"xn-location\">Asia Pacific<\/span> survey respondents, accounting for almost a third (27%) of annual expenditure.\u00a0<\/i><\/li>\n<li><i><span class=\"xn-location\">Singapore<\/span> respondents spend the most on travel (more than <span class=\"xn-money\">USD10,000<\/span> per annum) when compared to respondents from other countries in <span class=\"xn-location\">Asia Pacific<\/span>.<\/i><\/li>\n<li><i>Demand for air travel grows from strength to strength with respondents in <span class=\"xn-location\">Asia Pacific<\/span> making approximately 6 return trips a year.<\/i><\/li>\n<\/ul>\n<p><span class=\"legendSpanClass\"><span class=\"xn-location\">SINGAPORE<\/span><\/span>, <span class=\"legendSpanClass\"><span class=\"xn-chron\">Nov. 19, 2024<\/span><\/span> \/PRNewswire\/ &#8212; <a href=\"http:\/\/www.collinsongroup.com\/\" target=\"_blank\" rel=\"nofollow\">Collinson International<\/a>, a global leader in the provision of airport experiences, loyalty and customer engagement solutions, and owner and operator of <a href=\"https:\/\/www.prioritypass.com\/\" target=\"_blank\" rel=\"nofollow\">Priority Pass<\/a>, today released new <span class=\"xn-location\">Asia Pacific<\/span> research titled <b>&#8216;<\/b><b><a href=\"https:\/\/www2.collinsongroup.com\/travel-benefits-and-customer-engagement-report\" target=\"_blank\" rel=\"nofollow\">2024 Travel Benefits and Customer Engagement Report<\/a><\/b><b>&#8216;<\/b>. Surveying 7,250 respondents across 14 markets in <span class=\"xn-location\">Asia Pacific<\/span>, the report analyses the behaviours, perceptions, and preferences of travellers in the region; with key findings showing that travel is one of the highest spend categories for respondents across all markets, accounting for almost a third of annual expenditure \u2013 matched only by &#8216;everyday spend&#8217; categories, when grocery and retail shopping spend is combined. \u00a0<\/p>\n<p>The research also reveals <span class=\"xn-location\">Southeast Asia<\/span> to be an emerging travel powerhouse. The annual travel spend for survey respondents based in <span class=\"xn-location\">Singapore<\/span> is <span class=\"xn-money\">USD10,619<\/span>, almost double that of markets such as mainland <span class=\"xn-location\">China<\/span> <span class=\"xn-money\">(USD5,014)<\/span>, and <span class=\"xn-location\">Japan<\/span> <span class=\"xn-money\">(USD4,529)<\/span>. Southeast Asian survey respondents in <span class=\"xn-location\">Malaysia<\/span> and <span class=\"xn-location\">Thailand<\/span> also spend considerably on travel annually, budgeting <span class=\"xn-money\">USD5,939<\/span> and <span class=\"xn-money\">USD5,548<\/span> respectively.<\/p>\n<p>Commenting on the findings, <b><span class=\"xn-person\">Rohan Bhalla<\/span>, Asia Pacific Vice President, Business Solutions at Collinson International<\/b>, said, &#8220;Our research has shown that travel is a key driver for consumer expenditure. This &#8216;travel resonance&#8217; is especially strong with Southeast Asian survey respondents, further demonstrating how much the region is primed to be the next travel powerhouse. Beyond the rise of Indian outbound travellers and the much-anticipated Chinese outbound travel resurgence, we should not ignore the potential of <span class=\"xn-location\">Southeast Asia&#8217;s<\/span> travel market; a dynamic region that generated over 40 million departures and <span class=\"xn-money\">USD53 billion<\/span> in outbound travel expenditure<sup><span>[1]<\/span><\/sup> pre-pandemic.&#8221;<\/p>\n<p>Consumers in <span class=\"xn-location\">Asia Pacific<\/span> are not just looking to travel more, but are also desiring enhanced experiences. On average, survey respondents in <span class=\"xn-location\">Asia Pacific<\/span> advised that they spend <span class=\"xn-money\">USD4,763<\/span> per annum on travel; with the average spend on a domestic return trip is <span class=\"xn-money\">USD700<\/span> and <span class=\"xn-money\">USD2,000<\/span> for an international trip. When asked which travel perks they value most, 44% of respondents ranked airport lounge access as their top travel-related credit card benefit \u2013 surpassing more service-oriented benefits, such as\u00a0security fast-track (11%) and airport transfers (9%).<\/p>\n<p>In fact, 90% of respondents in <span class=\"xn-location\">Asia Pacific<\/span> agreed that access to airport lounges is a travel benefit that they would expect on any credit card with an annual fee. 89% would consider switching to a new card that offered membership with their favourite airport lounge access programme if it was no longer offered by their current card, with <span class=\"xn-location\">Japan<\/span> (96%), <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Taiwan<\/span> <span>region<\/span> (both 92%), <span class=\"xn-location\">the Philippines<\/span> and <span class=\"xn-location\">Singapore<\/span> (both 91%) feeling this most strongly.<\/p>\n<p>According to the report, 92% of respondents informed that they are more likely to use their payment cards for everyday spend and travel expenses if the cards offer travel-related rewards or benefits. Notably, 45% of respondents ranked travel benefits as the most important when choosing to sign up for one credit card over another; placing them above other benefits, such as everyday rewards, the prestige associated with the card, and sign-up bonuses. Travel benefits are particularly important in <span class=\"xn-location\">Japan<\/span> (56%), <span class=\"xn-location\">Malaysia<\/span> (53%), and <span class=\"xn-location\">Thailand<\/span> (50%).<\/p>\n<p>The research also revealed that travel experiences beyond airport lounge access, such as accessing dining offers while travelling, are highly valued amongst <span class=\"xn-location\">Asia Pacific<\/span> travellers \u2013 with respondents in <span class=\"xn-location\">Thailand<\/span>, <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Australia<\/span>, <span class=\"xn-location\">Hong Kong<\/span> <span>SAR<\/span>, <span class=\"xn-location\">Taiwan<\/span> <span>region<\/span>, <span class=\"xn-location\">Singapore<\/span>, and <span class=\"xn-location\">the Philippines<\/span> listed &#8216;dining offers&#8217; in their top five most preferred travel benefits.<\/p>\n<p>&#8220;With strong, positive consumer sentiment towards travel, brands, particularly in the financial services sector, have a unique opportunity to leverage travel as a key competitive advantage,&#8221; Bhalla said. &#8220;By integrating travel and airport related benefits and experiences \u2013 such as lounge access, security fast track, airport transfers, dining and duty-free offers \u2013 into customer engagement and loyalty programmes, brands are able to level-up their customer value proposition, enhance customer satisfaction, differentiate from competition, and deliver measurable business impact.&#8221;<\/p>\n<p>Catering to the rapid recovery of travel and to the evolving needs of travellers, Collinson International has <a href=\"https:\/\/www.collinsongroup.com\/en\/insights\/global-passenger-traffic-surges-in-apac-priority-pass-reports-71-increase\" target=\"_blank\" rel=\"nofollow\">expanded its network of airport lounges and travel experiences in <span class=\"xn-location\">Asia Pacific<\/span><\/a> by 15% over the last 12 months; in turn doubling its inventory of dining, refreshment and relaxation options at airports across <span class=\"xn-location\">Asia Pacific<\/span>. Today, there are close to 650 airport lounges and travel experiences within Collinson International&#8217;s Priority Pass network in <span class=\"xn-location\">Asia Pacific<\/span>, of which more than 100 are travel experiences. Globally, the Priority Pass network has over 1,600 airport lounges and travel experiences across 145 countries.<\/p>\n<p>For more information on the &#8216;2024 Travel Benefits and Customer Engagement Report&#8217;, please click <a href=\"https:\/\/www2.collinsongroup.com\/travel-benefits-and-customer-engagement-report\" target=\"_blank\" rel=\"nofollow\">here<\/a>.<\/p>\n<div>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"1\" class=\"prnbcc\">\n<tbody>\n<tr>\n<td class=\"prnpr2 prnpl2 prnsbtb1 prnrbrb1 prnsbbb1 prnsblb1\" colspan=\"1\" rowspan=\"1\">\n<p class=\"prnml4\"><span class=\"prnews_span\">[1] European Travel Commission (Sep 2019). <a href=\"https:\/\/etc-corporate.org\/uploads\/2019\/09\/SOUTH_EAST_ASIAN_OUTBOUND_TRAVEL_MARKET_REPORT_SHORT.pdf\" target=\"_blank\" class=\"prnews_a\" rel=\"nofollow\">Study on the South-East Asian Outbound Travel Market<\/a>.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p><b>Survey Methodology<\/b><\/p>\n<p>For this report, the data collection agency Cint surveyed 7,250 consumers between <span class=\"xn-chron\">16-25 April 2024<\/span> across 14 Asia Pacific markets: <span class=\"xn-location\">Australia<\/span>, <span class=\"xn-location\">Bangladesh<\/span>, Mainland China, <span class=\"xn-location\">Hong Kong<\/span> <span>SAR<\/span>, <span class=\"xn-location\">India<\/span>, <span class=\"xn-location\">Indonesia<\/span>, <span class=\"xn-location\">Japan<\/span>, <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Philippines<\/span>, <span class=\"xn-location\">Singapore<\/span>, <span class=\"xn-location\">South Korea<\/span>, <span class=\"xn-location\">Taiwan<\/span> <span>region<\/span>, <span class=\"xn-location\">Thailand<\/span>, and <span class=\"xn-location\">Vietnam<\/span>. These consumers own a credit card that has an annual fee and rewards \/ benefits and took at least two return trips by air in the 12 months.<\/p>\n<p><b>About\u00a0Collinson International<\/b><\/p>\n<p><a href=\"https:\/\/www.collinsongroup.com\/\" target=\"_blank\" rel=\"nofollow\">Collinson International<\/a>\u00a0is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world&#8217;s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We deliver market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million end consumers.<\/p>\n<p>Collinson International is the operator of <a href=\"https:\/\/www.prioritypass.com\/\" target=\"_blank\" rel=\"nofollow\">Priority Pass<\/a>, the world&#8217;s original and leading airport experiences programme. Travellers can access a network of over 1,600 lounges and travel experiences, including dining, retail, sleep and spa, in 725 airports in 145 countries, helping to elevate the journey into something special.\u00a0<\/p>","protected":false},"excerpt":{"rendered":"<p><!-- wp:html --><\/p>\n<ul type=\"disc\">\n<li><i>Travel is one of the highest credit card spend categories for <span class=\"xn-location\">Asia Pacific<\/span> survey respondents, accounting for almost a third (27%) of annual expenditure.\u00a0<\/i><\/li>\n<li><i><span class=\"xn-location\">Singapore<\/span> respondents spend the most on travel (more than <span class=\"xn-money\">USD10,000<\/span> per annum) when compared to respondents from other countries in <span class=\"xn-location\">Asia Pacific<\/span>.<\/i><\/li>\n<li><i>Demand for air travel grows from strength to strength with respondents in <span class=\"xn-location\">Asia Pacific<\/span> making approximately 6 return trips a year.<\/i><\/li>\n<\/ul>\n<p><span class=\"legendSpanClass\"><span class=\"xn-location\">SINGAPORE<\/span><\/span>, <span class=\"legendSpanClass\"><span class=\"xn-chron\">Nov. 19, 2024<\/span><\/span> \/PRNewswire\/ &#8212; <a href=\"http:\/\/www.collinsongroup.com\/\" target=\"_blank\" rel=\"nofollow\">Collinson International<\/a>, a global leader in the provision of airport experiences, loyalty and customer engagement solutions, and owner and operator of <a href=\"https:\/\/www.prioritypass.com\/\" target=\"_blank\" rel=\"nofollow\">Priority Pass<\/a>, today released new <span class=\"xn-location\">Asia Pacific<\/span> research titled <b>&#8216;<\/b><b><a href=\"https:\/\/www2.collinsongroup.com\/travel-benefits-and-customer-engagement-report\" target=\"_blank\" rel=\"nofollow\">2024 Travel Benefits and Customer Engagement Report<\/a><\/b><b>&#8216;<\/b>. Surveying 7,250 respondents across 14 markets in <span class=\"xn-location\">Asia Pacific<\/span>, the report analyses the behaviours, perceptions, and preferences of travellers in the region; with key findings showing that travel is one of the highest spend categories for respondents across all markets, accounting for almost a third of annual expenditure \u2013 matched only by &#8216;everyday spend&#8217; categories, when grocery and retail shopping spend is combined. \u00a0<\/p>\n<p>The research also reveals <span class=\"xn-location\">Southeast Asia<\/span> to be an emerging travel powerhouse. The annual travel spend for survey respondents based in <span class=\"xn-location\">Singapore<\/span> is <span class=\"xn-money\">USD10,619<\/span>, almost double that of markets such as mainland <span class=\"xn-location\">China<\/span> <span class=\"xn-money\">(USD5,014)<\/span>, and <span class=\"xn-location\">Japan<\/span> <span class=\"xn-money\">(USD4,529)<\/span>. Southeast Asian survey respondents in <span class=\"xn-location\">Malaysia<\/span> and <span class=\"xn-location\">Thailand<\/span> also spend considerably on travel annually, budgeting <span class=\"xn-money\">USD5,939<\/span> and <span class=\"xn-money\">USD5,548<\/span> respectively.<\/p>\n<p>Commenting on the findings, <b><span class=\"xn-person\">Rohan Bhalla<\/span>, Asia Pacific Vice President, Business Solutions at Collinson International<\/b>, said, &#8220;Our research has shown that travel is a key driver for consumer expenditure. This &#8216;travel resonance&#8217; is especially strong with Southeast Asian survey respondents, further demonstrating how much the region is primed to be the next travel powerhouse. Beyond the rise of Indian outbound travellers and the much-anticipated Chinese outbound travel resurgence, we should not ignore the potential of <span class=\"xn-location\">Southeast Asia&#8217;s<\/span> travel market; a dynamic region that generated over 40 million departures and <span class=\"xn-money\">USD53 billion<\/span> in outbound travel expenditure<sup><span>[1]<\/span><\/sup> pre-pandemic.&#8221;<\/p>\n<p>Consumers in <span class=\"xn-location\">Asia Pacific<\/span> are not just looking to travel more, but are also desiring enhanced experiences. On average, survey respondents in <span class=\"xn-location\">Asia Pacific<\/span> advised that they spend <span class=\"xn-money\">USD4,763<\/span> per annum on travel; with the average spend on a domestic return trip is <span class=\"xn-money\">USD700<\/span> and <span class=\"xn-money\">USD2,000<\/span> for an international trip. When asked which travel perks they value most, 44% of respondents ranked airport lounge access as their top travel-related credit card benefit \u2013 surpassing more service-oriented benefits, such as\u00a0security fast-track (11%) and airport transfers (9%).<\/p>\n<p>In fact, 90% of respondents in <span class=\"xn-location\">Asia Pacific<\/span> agreed that access to airport lounges is a travel benefit that they would expect on any credit card with an annual fee. 89% would consider switching to a new card that offered membership with their favourite airport lounge access programme if it was no longer offered by their current card, with <span class=\"xn-location\">Japan<\/span> (96%), <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Taiwan<\/span> <span>region<\/span> (both 92%), <span class=\"xn-location\">the Philippines<\/span> and <span class=\"xn-location\">Singapore<\/span> (both 91%) feeling this most strongly.<\/p>\n<p>According to the report, 92% of respondents informed that they are more likely to use their payment cards for everyday spend and travel expenses if the cards offer travel-related rewards or benefits. Notably, 45% of respondents ranked travel benefits as the most important when choosing to sign up for one credit card over another; placing them above other benefits, such as everyday rewards, the prestige associated with the card, and sign-up bonuses. Travel benefits are particularly important in <span class=\"xn-location\">Japan<\/span> (56%), <span class=\"xn-location\">Malaysia<\/span> (53%), and <span class=\"xn-location\">Thailand<\/span> (50%).<\/p>\n<p>The research also revealed that travel experiences beyond airport lounge access, such as accessing dining offers while travelling, are highly valued amongst <span class=\"xn-location\">Asia Pacific<\/span> travellers \u2013 with respondents in <span class=\"xn-location\">Thailand<\/span>, <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Australia<\/span>, <span class=\"xn-location\">Hong Kong<\/span> <span>SAR<\/span>, <span class=\"xn-location\">Taiwan<\/span> <span>region<\/span>, <span class=\"xn-location\">Singapore<\/span>, and <span class=\"xn-location\">the Philippines<\/span> listed &#8216;dining offers&#8217; in their top five most preferred travel benefits.<\/p>\n<p>&#8220;With strong, positive consumer sentiment towards travel, brands, particularly in the financial services sector, have a unique opportunity to leverage travel as a key competitive advantage,&#8221; Bhalla said. &#8220;By integrating travel and airport related benefits and experiences \u2013 such as lounge access, security fast track, airport transfers, dining and duty-free offers \u2013 into customer engagement and loyalty programmes, brands are able to level-up their customer value proposition, enhance customer satisfaction, differentiate from competition, and deliver measurable business impact.&#8221;<\/p>\n<p>Catering to the rapid recovery of travel and to the evolving needs of travellers, Collinson International has <a href=\"https:\/\/www.collinsongroup.com\/en\/insights\/global-passenger-traffic-surges-in-apac-priority-pass-reports-71-increase\" target=\"_blank\" rel=\"nofollow\">expanded its network of airport lounges and travel experiences in <span class=\"xn-location\">Asia Pacific<\/span><\/a> by 15% over the last 12 months; in turn doubling its inventory of dining, refreshment and relaxation options at airports across <span class=\"xn-location\">Asia Pacific<\/span>. Today, there are close to 650 airport lounges and travel experiences within Collinson International&#8217;s Priority Pass network in <span class=\"xn-location\">Asia Pacific<\/span>, of which more than 100 are travel experiences. Globally, the Priority Pass network has over 1,600 airport lounges and travel experiences across 145 countries.<\/p>\n<p>For more information on the &#8216;2024 Travel Benefits and Customer Engagement Report&#8217;, please click <a href=\"https:\/\/www2.collinsongroup.com\/travel-benefits-and-customer-engagement-report\" target=\"_blank\" rel=\"nofollow\">here<\/a>.<\/p>\n<div>\n<table border=\"0\" cellspacing=\"0\" cellpadding=\"1\" class=\"prnbcc\">\n<tbody>\n<tr>\n<td class=\"prnpr2 prnpl2 prnsbtb1 prnrbrb1 prnsbbb1 prnsblb1\" colspan=\"1\" rowspan=\"1\">\n<p class=\"prnml4\"><span class=\"prnews_span\">[1] European Travel Commission (Sep 2019). <a href=\"https:\/\/etc-corporate.org\/uploads\/2019\/09\/SOUTH_EAST_ASIAN_OUTBOUND_TRAVEL_MARKET_REPORT_SHORT.pdf\" target=\"_blank\" class=\"prnews_a\" rel=\"nofollow\">Study on the South-East Asian Outbound Travel Market<\/a>.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p><b>Survey Methodology<\/b><\/p>\n<p>For this report, the data collection agency Cint surveyed 7,250 consumers between <span class=\"xn-chron\">16-25 April 2024<\/span> across 14 Asia Pacific markets: <span class=\"xn-location\">Australia<\/span>, <span class=\"xn-location\">Bangladesh<\/span>, Mainland China, <span class=\"xn-location\">Hong Kong<\/span> <span>SAR<\/span>, <span class=\"xn-location\">India<\/span>, <span class=\"xn-location\">Indonesia<\/span>, <span class=\"xn-location\">Japan<\/span>, <span class=\"xn-location\">Malaysia<\/span>, <span class=\"xn-location\">Philippines<\/span>, <span class=\"xn-location\">Singapore<\/span>, <span class=\"xn-location\">South Korea<\/span>, <span class=\"xn-location\">Taiwan<\/span> <span>region<\/span>, <span class=\"xn-location\">Thailand<\/span>, and <span class=\"xn-location\">Vietnam<\/span>. These consumers own a credit card that has an annual fee and rewards \/ benefits and took at least two return trips by air in the 12 months.<\/p>\n<p><b>About\u00a0Collinson International<\/b><\/p>\n<p><a href=\"https:\/\/www.collinsongroup.com\/\" target=\"_blank\" rel=\"nofollow\">Collinson International<\/a>\u00a0is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world&#8217;s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We deliver market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million end consumers.<\/p>\n<p>Collinson International is the operator of <a href=\"https:\/\/www.prioritypass.com\/\" target=\"_blank\" rel=\"nofollow\">Priority Pass<\/a>, the world&#8217;s original and leading airport experiences programme. Travellers can access a network of over 1,600 lounges and travel experiences, including dining, retail, sleep and spa, in 725 airports in 145 countries, helping to elevate the journey into something special.\u00a0<\/p>\n<p><!-- \/wp:html --><\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[5,7],"tags":[],"class_list":["post-12947","post","type-post","status-publish","format-standard","hentry","category-cision-pr-newswire","category-cision-pr-newswire-en"],"_links":{"self":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/12947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12947"}],"version-history":[{"count":0,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=\/wp\/v2\/posts\/12947\/revisions"}],"wp:attachment":[{"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thaipropertynews.com\/feeds\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}